What Is bt21's Commitment to Responsible Gaming?
Bt21 is committed to providing a safe, responsible platform prioritizing user wellbeing. We encourage gaming as entertainment, not as a primary income source or escape.
How to Identify Risky Behaviour?
Signs appear when gaming starts disrupting daily life, such as exceeding budgets, chasing losses, or neglecting other responsibilities.
It’s important to recognize these patterns early so action can be taken to prevent more serious problems.
Advice on Setting Time & Budget Limits
One key way to practice responsible gaming is setting limits on time and money spent. Users are encouraged to set daily or weekly limits and stick to them.
Use the self-control features provided by bt21 to monitor your activities.
What Self-Control Tools Are Available?
- Total Deposited: Set limits on the amount you can deposit into your account over specific periods.
- Break / Cooling-off: Option to temporarily suspend your account to regain control.
- Self-exclusion: Users can restrict access to their accounts for a chosen period.
How Does bt21 Protect Minors?
Bt21 only allows individuals aged 18 and over to register and use our platform. Our ID verification system is designed to block access to minors.
We work with authorities to eliminate illegal betting activities involving minors.
How to Maintain Life Balance and Seek Help?
Engaging in activities outside gaming helps maintain a healthy life balance. If you feel gaming is affecting your life, we encourage you to seek professional help.
Many support organisations in Malaysia are ready to help you through these challenges, and bt21 is always here to provide assistance and support tools.